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Business Strategy Newsletters   >  August 2006

Please don't squeeze me!

Despite the introduction of legislation in the form of the Late Payment of Commercial Debts (Interest) Act 1998   to combat late payment, the practice remains prevalent and many businesses, particularly in the small to medium sized sector, are still suffering from poor cash flow as a result of this malaise. Larger companies tend to be well aware of the extent to which smaller entities rely on their custom and continued support, and take advantage of this situation by withholding payment for long periods. This places pressure on cash flow which can ultimately lead to an increase in the overdraft, creditor levels and potential financial disaster.

It is perhaps surprising that many small to medium sized businesses do not confirm credit terms in writing with their customers at the outset thereby putting their cash flow at risk of abuse from late payers. It is easy to be too busy to deal with the matter but if there is a system in place to deal with every new customer, the appropriate steps will be eased. Also, it creates a sense of credibility with the customer who will appreciate a professional and consistent approach.

It is essential that businesses confirm, in writing, their credit terms to customers before trading with them in order to help avoid collection problems at a later stage. The system will serve to inform the customer of any legal redress available against them in the event of late payment and explain the expected timetable for payment.

What action should be taken now?

  • Ensure all existing customers are reminded, in writing, of your terms of credit.

  • Ensure credit terms are communicated, in writing, to all new customers at the outset.

  • Undertake credit checks for each customer and record the results.

  • Set a specified credit limit for each customer and ensure this is not exceeded.

  • Regularly review your aged debtor listing and implement a system whereby late payers are pursued for payment in a clear and manageable manner. More often than not this will include a telephone approach and/or a personal visit to the customer.

Typically, a business that is reliant on a bigger company for custom will be reluctant to charge interest, or force collection of it when applied - under no circumstances should you allow your customers to take advantage and use you as a provider of free finance - that is what their bank is for!

 

Employment Law – be up to date, or be sued!

 

As employers are well aware, employment law changes rapidly and regularly which presents challenges for all businesses, regardless of size and industry. New legislation is introduced on a frequent basis and it is vital to keep abreast of such changes in an effort to avoid having to attend an industrial tribunal or an employment tribunal: they can be very costly and time consuming, and the employer often finds himself on the losing side.

The statutory cap for an unfair dismissal award has been increased to £58,400. More and more information is available to employees through the internet and other media sources, and the UK is becoming a litigious society, with more lawyers than ever accepting   cases on the basis of “no win, no fee”. It is imperative that employers keep up to date on employment issues, or risk being subject to an expensive tribunal experience.

Age discrimination regulations will be introduced in October 2006 by the Employment Equality (Age) Regulations 2006. These regulations will affect all stages of an employment relationship from recruitment to retirement and are of such overwhelming significance to every employer that it is worth seeking advice well before 1 October 2006 , when they come into effect.

Meston Reid & Co were pleased to co-host an employment law seminar in conjunction with Croner Consulting in May. The seminar was well attended and an excellent presentation was provided by Helen O'Brien of Croner Consulting.

Should any reader wish to receive a copy of the handout provided at the seminar, please contact Michelle Byrne at Meston Reid & Co who will be delighted to assist with your enquiries. Michelle's e-mail address is byrnem@mestonreid.com

 

Change: beware the pitfalls from within

 

Saving a business can be a daunting challenge and those leading the process are at the forefront of change. Without change, saving a business is unlikely and if one can manage change skilfully, it can become a driving force that creates success and growth. Regrettably, change fails because the entity does not meet the challenges presented. Causes of failure are wide and varied and include:

 

•  Misunderstanding of what change is. Change is a journey rather than a destination which influences thinking and action in a positive way.

•  Lack of planning and preparation. Tunnel vision is to be avoided and everyone must be prepared to be receptive, flexible and embrace creativity.

•  Any change programme needs clear vision which is communicated effectively. If this doesn't happen, how will everyone know in which direction to move?

•  Goals should not be set too far in the future. Enthusiasm for change is likely to be muted if it is a long term plan rather than a short term one. The longer the term, the more recognition is required for short term successes.

•  Discount the quick fix option. Although they have their place, change means more than a poster, t-shirt, coffee mug or witty slogan.

•  Poor communication. The company grapevine tends to work far more quickly than management and drip-feeding information can be risky. Trust those involved in the change process and work with them.

•  The legacy of previous change. Previous attempts at change may have created negative feeling/impact. An innovative spirit is central to ensuring that the current proposals are accepted, even if it is shown that ignoring change may lead to closure and redundancy.

•  Tradition. Organisations tend to have a set way of doing things and people often believe that there is no reason to change what they perceive as a successful model.

•  Fear of failure. Nobody likes change if they think it will fail, or more importantly, if they think they will be blamed. Successful change leadership recognises where the buck stops, so tell everyone and be brave enough to lead from the front.

 

The change challenge requires to be met by all businesses who wish to respond to customer, supplier, and employee forces. Be clear on what kind of change is required and plan carefully. Be specific about what you want, where you want to be and how everyone will be involved in getting there.

Good luck, and bear in mind that if you wish assistance, we are only a telephone call away.

 

Crackdown on Tax Avoidance Schemes

 

Tax advisers have a reputation for being able to find the tiniest loophole in tax legislation and exploiting this to full advantage on behalf of clients by implementing schemes specifically designed to avoid paying tax. The Government allege that tax avoidance schemes are costing the UK billions of pounds in lost taxes and consider it to be the preserve of wealthy individuals/companies who are the only ones to be able to afford top-class tax advice. The tax man has had enough and is considering ways in which HM Revenue & Customs can use existing powers in order to implement changes such that tax avoidance “is not worthwhile by 2008”. A new anti-avoidance unit has been set up by HM Revenue & Customs which has already been successful in closing down a number of schemes.

A major change is the recent requirement for advisers to disclose tax avoidance schemes to the tax authorities at the outset and HM Revenue & Customs has issued a warning saying that where an adviser chooses not to disclose a new scheme before it is used, such action may be viewed as one of dishonesty and tax evasion which could be subject to criminal action.

Stringent penalties will also be imposed on tax payers who adopt tax avoidance schemes which are subsequently challenged by the tax man and found to be flawed.

Take heart, the news is not all bad. The tax man has suggested that those advisers who steer clear of anti-avoidance schemes will be rewarded, although specific details as to how this will be achieved have yet to be announced. It is difficult to see how advisers can be rewarded for towing the tax man's line and adhering to his view of the spirit of the law. After all, if a tax payer did not need advice, he would not engage the services of a tax adviser but rely on assistance from HM Revenue & Customs. Yeah…………right!

Further announcements will be made over the coming months – watch this space.

 

Questions and Answers – A New Feature

 

Q.   I have some cottages on my farm occupied by farm workers.   A farmer friend who rents out farm property to outside tenants tells me he has had to register with the local authority.   As I charge no rent to the workers surely this will not apply to me?

A.   Whether or not rent is charged is not relevant.   Other than renting to family members, the registration regime applies to almost all landlords of private rented housing in Scotland .   To let property whilst not registered is now a criminal offence, so I suggest you go to your local authority website and register as a landlord, provide details of each property and pay the fee while they are still processing a backlog of applications.  

 

Q.   I have just acquired shares in the company I work for under a share option scheme approved by H M Revenue and Customs.   A friend suggested I give some to my wife to save capital gains tax when we eventually come to sell.   Is this a good idea?

A.   If your wife is not a higher rate taxpayer but you are, this could be a good idea as not only would she pay tax at 22% instead of 40% but she would also have her annual CGT exemption (currently £8,800) to offset against the eventual gain.   However, it could also be a very bad idea if the company you work for is listed on the Stock Exchange.   Assuming your wife does not work for the company, she would not qualify for a relief known as ‘business asset taper relief' (BATR) which can reduce the gain by as much as 75%.   As an employee, you do qualify for relief, so gifting shares to her could actually increase the tax payable.   On the other hand if the company is an unlisted trading company your wife would qualify for BATR so gifting shares to her could be a good idea, but I would not recommend doing this without professional advice as there are some pitfalls to watch out for.

 

Q.   My son has just started at university and needs a car.   I thought I would buy him one through my limited company but am worried I shall be ‘hit' for a big tax bill on it.   Is there a way around this?

A.   You may be pleasantly surprised though you would need to be careful about the choice of car.   Employees are now taxed on company cars on a sliding scale based upon their C0 2 emissions.   The scale starts at 140 (grams per kilometre) and for cars at or below that level the taxable benefit is 15% of the list price of the car.   For example a VW Polo 1.4 SE FSI (3dr) has a C0 2 emissions figure of 142 which is rounded down to 140.   On a list price of around £11,500 the taxable benefit is £1,725.   Assuming that you are a higher rate taxpayer the total tax and national insurance cost is just over £900 (including the company's NICs).   All the running costs except fuel could be put through the company and therefore this would be much cheaper than you paying for the car personally out of taxed income.   If the company also pays for fuel there would be an additional tax charge, but this could still be cost effective if your son does a high mileage.

 

Q.   A company of which I am a director has lost its major contract and will probably go bust, owing me quite a lot of money.   A business acquaintance mentioned that he had converted his director's loan into shares and was subsequently able to claim a loss on the shares for income tax purposes.   As I pay income tax at 40% that would at least soften the blow.

A.   It is true that there is a special income tax relief for losses on shares in private trading companies.   However, the idea is unlikely to work because the ‘base' cost of the shares for tax purposes is not the face value of the loan but what it is currently worth and if the loan already looks irrecoverable that may be nil or very little.   Also by doing that you would be denied the capital gains tax relief which would otherwise be available where money is lent to a trader and subsequently becomes irrecoverable.   So, in other words, you would get the worst of both worlds.   The reason is that on paper the loan would have been repaid when it was converted into share capital.

A capital loss cannot be used unless and until you make a capital gain against which you can offset the loss, but while that is not as attractive as an immediate income tax reduction it is probably the only relief you can obtain for your loan.

 

 

How to be a successful leader

The role of leadership in business can be very demanding and is coming under ever more scrutiny and criticism, especially when it all goes wrong. A successful leader will be able to effectively utilise at least some of the following skills:

•  Encourage self esteem – don't be afraid to ask for advice from staff even though you think you already know the answer. After all if you can't see the “wood for the trees” there's a chance that your staff may be able to see a little further. Discuss issues, but do not dictate and do not argue. Compliment staff where appropriate.

•  Be a good listener – stay alert and listen to what the speaker is saying. Look interested in what is being said and do not become distracted or let boredom creep in.

•  Plan ahead – do not gain a reputation as a crisis manager. Think and plan ahead wherever possible. A good leader will be aware of his objectives, both on a business and personal level, and these objectives, along with the company's procedures will be reviewed as part of the planning process. Ensure everyone within the organisation is aware of your plans for the future. It is easier to accept and adapt to change when the plan has been communicated to staff and colleagues in advance, and ideally has been subject to full and frank discussion.

•  Motivation – take time to learn what people's expectations are and gauge if staff are happy in their roles. Don't allow staff to become bored, ensure they are kept sufficiently challenged and are able to grow along with the organisation. Praise them when they perform well and make them feel proud.

•  Communication – have regular meetings with your staff and keep them informed of developments within the company. Let staff know what is expected of them and how their contributions will assist in the success of the organisation.

•  Discipline – where disciplinary action is required ensure the person is spoken with in private as soon after the incident as possible. Once discussed and appropriate action is taken do not bring the subject up over and over again.

•  Personal problems – do not allow yourself to become involved in other people's personal problems. Encourage them to seek professional help if considered necessary, but leave it at that.

•  Delegation – as leader you should delegate as much as possible. Do not be afraid to delegate, even though you know no-one else can possibly perform the task as well as you. Let go of the reigns, encourage staff to take on more responsibility. This will help their development and ultimately benefit the organisation.

 

Remember you still have overall responsibility for your team's performance which will be measured by results. A strong team is a reflection of your strong leadership qualities and you will ultimately reap the rewards of your team's success.

 

A Fond Farewell to Delyth

Meston Reid & Co bade a fond farewell to Delyth Parkinson who retired from the partnership on 31 March 2006 . Delyth, along with Michael Reid , was a founding partner of the firm and worked hard to establish the firm. The partners and staff at Meston Reid & Co wish her a long and happy retirement.

Delyth is hoping to spend more time with her husband, her grandchildren, on her boat and in her garden……………but not necessarily in that order!

 

 


 

Meston Reid & Co Appoints New Partner

 

Meston Reid & Co is delighted to announce the appointment of Alan Stewart as a partner from 1 April 2006.

 

Alan qualified as a chartered accountant in 1991 and worked for both national and international firms prior to his move to Aberdeen in 2002. Throughout his career Alan has worked with clients operating within a variety of industry sectors and has accumulated a great deal of experience in dealing with commercial issues faced by clients.

 

 

 

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