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Business Strategy Newsletters   >  October 2003

Issue 2:  Adding Value to Your Business "Some Useful Advice"

 

"I Wanna Hold Your Hand"

Is your business achieving its maximum profit potential? Do you know what the maximum profit potential is and how to measure it?

If your answer to either of these questions is yes you are one of the lucky ones and in the minority in commercial life.

How can you identify the true profit potential within your business and implement a clear strategy for achieving this? If you don't know the answer to this question then why not consider engaging the services of a business coach or mentor? Such a person will have a wide range of experience working with other businesses and offer both impartial advice and invaluable business support.

A business coach assists you in developing a profit improvement strategy and undertaking a review of your business. This will help you identify areas where improvements can be made both now and in the medium term, thereby generating increased profits.

Many business owners have to deal with day to day matters simply to keep the business going and do not have the time to carry out an in depth review of the profitability of each department, product or service within the business. Running a business can be a lonely affair as you find yourself having to make all kinds of decisions on your own. Even a board of two or three is not always helpful if there is no common agenda. If you have no-one to talk to or bounce ideas off, how can you be sure you are making the correct decisions? A business coach acts as a sounding board and can facilitate discussion so you can be happy that the decisions you make are correct.

Business coaching is a recent development within the United Kingdom and if you wish to unleash the full profit potential within your business perhaps you owe it to yourself and your company to engage the services of a suitably qualified person. After all, you only have one life so you need to make best use of all resources sooner rather than later!

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How Well Do You Know Your Business?

In order for any business to be successful, an effective system which enables you to measure the performance of each key business area is essential. The management systems must not simply be used to produce monthly management accounts, but serve as a cost-effective business tool to identify those areas of the business which are profitable and, more importantly, those which are incurring losses.

In order to do this effectively each product or service which your business sells should be treated as if it were a separate entity. This will entail reviewing and amending the chart of accounts so that detailed code lists are created for each business sector. If the existing accounting system is inadequate for this purpose upgrading is necessary. The extra costs will be worthwhile because better information will be produced which, in turn, will generate better decisions and greater business comfort.

A business can be split into sectors such that each sector is examined in detail. The sectors may be divided according to geographical location, product, service, or whatever unit is appropriate.

Direct costs and overheads are allocated to each sector and the advice of your accountant will prove crucial as all costs must be allocated as accurately as possible. The key performance indicators such as gross profit percentage, stock holding ratio etc. for each sector are measured and compared. This will enable you to identify those areas which are underperforming and develop a strategy for profit improvement.

Such information will lead to decision making which will ensure the future success of your business.

Knowledge is power.

Maintaining Your Margins

It is all too easy for management to take their eye off the ball when business is experiencing an upturn and enjoying increased sales. Such increased sales will contribute towards an overall increase in net profit, however such increases may hide a fall in the gross profit percentage which could go unnoticed. Even if the decline in gross profit is noticed the increase in net profit may mean that the opportunity is lost to pass increased production costs to the customer.

Consider a business whose turnover has increased from £2,000,000 to £3,000,000 within a twelve month period and net profit has increased from £200,000 to £250,000. Sounds great.

Management may congratulate themselves for achieving an increase of 25% in net profit but fail to realise that this increase is hiding a reduction in gross margin. The business could find it difficult to engineer an increase at a future date when sales are in decline. A business, given such circumstances, may then find itself in financial difficulty and unable to increase prices in order to arrive at the gross margin levels achieved in the past.

The lesson here is simply that it is imperative that gross margins are regularly monitored and any reduction needs to be investigated thoroughly so that remedial action can be taken.

Systemisation - The Key to Business Success

Successful businesses identify the key systems within their organisations and establish written procedures covering each of these areas.

Such systems could include:

  • Generating sales inquiries;

  • Monitoring the number of sales inquiries;

  • Monitoring the level of inquiries converted into a sale;

  • Measuring employee performance;

  • Measuring employee development

  • Production of management information including, but not limited to, management accounts;

  • Production of goods;

  • Stock control, e.g. buying policies, issues to production, re-ordering levels etc.

  • Accounting systems.

The foregoing is by no means exhaustive and many of these areas are likely to be dependent upon the owners' involvement. By designing systems and procedures for each of these key areas you, the business owner, are making a statement specifying "how things are done" within your organisation.

The duties of each person will be clearly defined which will ensure more effective delegation.

Business owners and senior management are free to spend their time more effectively by working on the business as opposed to in the business, thereby concentrating on where the future of the business lies. The business deserves to reach its full potential and reap the rewards of future success.

 

Interested? Call Us Now

For further information or to arrange a free consultation contact Bill Griffin on telephone number

01224 625554.

We can also be contacted by e-mail at griffinb@mestonreid.com or by fax on 01224 626089, or visit our website at www.mestonreid.com to complete our interactive questionnaire.

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Meston Reid & Co

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