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Guidance Notes >  an employees right to claim unpaid entitlement

 

 

About this guide

It can be distressing if your employer has become insolvent and made you redundant. This guide will help you claim any money you are entitled to. The guide is not a complete or authoritative statement of the law, but it should make the process quick and easy. The amounts given in the guide are those in force at February 2005.

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Introduction

You are entitled to a redundancy payment from your employer if:

  • you are an employee who has been made redundant, and
  • you have at least two years' continuous service with your employer, and
  • you are aged between 20 and 64.

If you are 65 or over, you will not be entitled to a redundancy payment. You may still be entitled to compensation for notice pay, unpaid wages or holiday pay you are owed.

If your employer is insolvent, he or she will not be able to pay you. So you can claim the money from one of the Insolvency Services' Redundancy Payments Offices "RPO" using form RP1 which is available from Meston Reid & Co if required. The RPO may also be able to pay you all or some of any unpaid wages and outstanding holiday pay. If you did not receive the correct notice of dismissal, the RPO may be able to compensate you.

If your employer is not formally insolvent and has made you redundant without paying you a redundancy payment, then you may still be able to claim payment from the RPO but by law, in these circumstances the RPO can only pay you redundancy money. It cannot make other payments such as unpaid wages, holiday pay or compensation for not receiving proper notice.

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How to claim

You should complete form RP1 and send it to the RPO in Edinburgh . However, if the insolvency practitioner dealing with your ex-employer asks you to return the form him, please do so.

Please note: It is the insolvency practitioner's responsibility to deal with the insolvency process of your employer. The RPO is only responsible for paying you your redundancy money and other insolvency-related money to which you may be entitled. If you have any other concerns about the insolvency, please raise them directly with the insolvency practitioner.

When the RPO receive your completed form RP1, your details will be logged onto their computer system. The RPO will send you an RP5 acknowledgement form. Please check the details on this form carefully. If anything is wrong, please let the RPO know as soon as possible. Wrong information can affect the amount of money you get and how long it takes to pay you.

 

The RPO will need to carry out some checks on the information you and the insolvency practitioner provide. This can sometimes take a little time, but claims are normally dealt with within 6 weeks.

If you did not get the correct notice upon termination of your employment, the RPO will send you forms RP2 at the end of what should have been your statutory notice period.

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How much money can I get?

 

Redundancy pay - The amount of your redundancy payment is your weekly pay (but only up to a limit imposed by law - currently £280 a week) multiplied by a number of ' qualifying weeks'. Annex 1 is a ready reckoner for calculating the number of qualifying weeks applicable to you.

 

Example: You are made redundant at the age of 43, having worked for your employer for 14 years. Your pay at this time is £300 a week. The ready reckoner shows a person of your age and length of service as having 15 "qualifying weeks". Your redundancy payment is 15 x £280 which is £4,200. Tax is not deducted from this amount.

 

Unpaid wages - The number of weeks, or part weeks, for which you were not paid up to a maximum of 8, is multiplied by your weekly wage up to the maximum of £280 a week. Income tax and national insurance are deducted from this amount.

 

Example: When you are made redundant you are owed 10 weeks' wages and your pay is £300 a week. The RPO can pay you 8 weeks (the maximum period allowed) x £280 (the maximum weekly limit) which is £2,240. Remember, income tax and national insurance are deducted from this amount.

 

Compensation for not receiving notice that you were due - You are entitled to one week's notice after one month's service with your employer, two weeks after two years and then one week for every complete year up to a maximum of 12 weeks. Your compensation is the number of weeks notice you were entitled to but did not receive, multiplied by your weekly wage, up to the maximum of £280 a week. The RPO will deduct the equivalent of income tax and state benefits from this amount. If you get another job during all or part of this notice period, any wages you earn in your new job will also be deducted. If you do not get another job, you should claim any state benefits to which you are entitled because even if you do not claim them, they will be deducted.

 

Example: You have worked for your employer for 14 years and earned £300 a week. So you should have had the maximum 12 weeks notice, but only received 2. The RPO would start your entitlement at 10 weeks' notice (the 12 weeks to which you were entitled, minus the 2 weeks you actually received) x £300, which would be £3,000. From an amount equivalent to income tax, and state benefits is deducted. If, after these deductions, the amount is still over the current limit (10 weeks x the £280 maximum weekly limit), the amount payable will be limited to £2,800.

 

Example if you get a new job: You have worked for your employer for 14 years and earned £240 a week. So you should have had the maximum 12 weeks notice, but were not given any. We would therefore start your entitlement at 12 weeks notice x £240, which would be £2,880. From this amount, the RPO will take the equivalent of income tax, state benefits and your wages from your new job. In this case the limit at the end of the calculation would not be applied because, your earnings are less than the current £280 weekly limit.

Remember: this payment is to compensate you for the actual loss you suffered during your entitled notice period. You must keep your loss to a minimum by claiming all benefits to which you are entitled, by doing your best to find a new job and by taking your full salary during the notice period in your new job.

Note: tax refunds

Each year you are allowed to earn a certain amount - called your personal allowance -before you have to pay tax. If your total income for the year is less than your personal allowance, your claim may have been reduced by too much. You will need to make a claim for a refund but you can only do this at the end of the tax year. Contact the RPO who dealt with your claim and ask for form RP13. Return the completed form with your documents and the RPO will work out any refund you are owed.

 

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What happens if I am owed more than you can pay me?

Because the law only allows the RPO to pay up to a specified limit (currently, the maximum is £280 per week), you may still be owed money. You should claim this from the insolvency practitioner who is handling your employer's insolvency. You are unlikely to receive all the money you are owed, but you may get some of it.

 

What is redundancy?

You can get a redundancy payment only if the reason for your dismissal is redundancy. This means that your dismissal must be caused by your employer's need to reduce or no longer employ the workforce. Redundancy may happen because a workplace is closing down, because fewer employees are needed for particular kinds of work, or because the employer is insolvent. Normally your job must have disappeared. It is not redundancy if your employer immediately recruits a direct replacement for you. It will not be relevant if your employer is recruiting more workers to do different jobs or to work in another place.

 

Who can and who cannot claim?

You can only receive payment if you are an employee working under a contract of employment whether written, verbal or implied. Self-employed people and members of a partnership do not qualify.

Directors may be employees if they work under a contract of employment. Directors may not qualify if they only have a controlling interest in the company. Thus, for a director to qualify he, or she, needs to show that he is also an employee working under a contract of employment and that his relationship with the company is similar to that of other employees. Directors will not qualify if they deal only with company policy and attend board meetings in return for fees.

You cannot receive payment for redundancy if your employment ends after you are 65 years old or after you have reached the normal retirement age for your job. Share fishermen are not entitled if they are paid only a share in the proceeds of the catch.

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What if an employer does not meet his obligation to consult on proposed redundancies?

If an employer does not meet the statutory requirement to inform and consult employees representatives when he proposes to make 20 or more employees redundant at any one establishment, the representatives can complain to an employment tribunal. The exception is in non-union cases where the employer has not provided for the election of representatives, individuals can lodge a complaint. Further information is available from your nearest RPO.

 

   

What if there is no trade union official or elected representatives, and an outside organisation offers to take on the work for a percentage of any awarded payout?

You should think carefully before agreeing to be represented by such an organisation. The Employment Tribunal Service is an independent judicial body set up specifically so that employees and employers can resolve disputes without legal costs. It is less formal than a court and you do not have to be represented by a solicitor or other professional. The Advisory, Conciliation and Arbitration Service "ACAS" provide free advice on all employment rights and your local Citizens Advice Bureau will provide free advice.

 

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How do I work out my length of service?

The longest period of continuous service that can be counted towards a redundancy payment is 20 years. Your length of continuous service is counted back from the date on which your notice ended. If your employer gave you less than your legal entitlement, the extra notice that you should have had is added. If your employer did give you notice but you could not work it, this notice is also added to the calculation.

Certain absences - for example, caused by sickness, pregnancy or temporary shortage of work - can count towards continuous service even if your contract of employment was suspended. Days lost through industrial disputes do not count towards your continuous service for a redundancy payment but they do not break your continuous service calculation. Any days that you were on strike will be deducted from your total length of service.

Annex 1 helps you to calculate the number of weeks of pay due. This table is available interactive at: www.dti.gov.uk/er/redundancy/ready.htm

 

What is "a week's pay"?

If you worked the same hours every week and your pay did not change from week to week - for example with the amount of work you did - then one week's pay is your basic weekly wage or salary. Overtime is excluded unless your contract of employment required your employer to provide overtime and you to work it.

If your earnings changed from one week to another - for example, because of piecework, productivity bonus arrangements or variable hours - the RPO will calculate your week's pay by totalling the number of hours you actually worked in your last 12 weeks of employment and dividing that figure into your total earnings for the same period. This gives an average hourly rate that is multiplied by your contractual hours. If you worked any overtime during these 12 weeks and were paid at a higher rate, the hours will be included but the RPO use your normal basic rate in the calculation.

 

Example: For the last 12 weeks you have worked 440 hours including overtime and earned £4,321.20 for this period. The RPO will divide £4,321.20 by 440 to give an average hourly rate of £9.82. If your contracted hours per week are 36 then £9.82 multiplied by 36 gives you a weekly entitlement of £353.52. Remember, if this amount is more than the weekly limit imposed by law, then it is the weekly limit that is used to calculate your entitlement. Payments for sick absence, holidays etc. are not counted.

 

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If you are aged 64 or over

If you are aged 64 or over, your redundancy payment is reduced by one-twelfth for each complete month you worked after your 64th birthday. This means that if you are 65 or over, you are not entitled to a redundancy payment. You may still be entitled to compensation for notice pay, unpaid wages or holiday pay.

 

What is insolvency?

If your employer simply stops trading or closes down a branch or branches, that in itself is not insolvency. The RPO can only pay you when your employer is formally insolvent. Usually this means that an insolvency practitioner has been appointed.

 

Business transfers

If you are dismissed in the course of a transfer of the business from one owner to another, this is normally treated as unfair dismissal and not redundancy. You may be able to claim compensation for unfair dismissal from the new owner.

However, you may be entitled to redundancy payments if your old employer is insolvent which could mean an application to an employment tribunal to deal with any dispute. There are different time limits for applying and you can get more information on this subject from the following website : http://www.dti.gov.uk/er/redundancy/consult-pl833.htm

A business transfer may delay any payment due to you

If you have made a claim and you are concerned about the delay, contact the RPO who will do their best to answer your questions and explain what is happening.

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My employer is not insolvent but has not given me the redundancy payment I am due. What can I do?

You should claim your redundancy pay in writing from your employer or lodge a written complaint to an employment tribunal within 6 months of your employment ending. You should ask the employment tribunal to consider what you are owed and who should pay you. If the tribunal orders your employer to pay, but he or she does not, you can claim your redundancy pay from the RPO.

The RPO cannot pay you any other monies for unpaid wages, loss of notice or holiday pay, if your employer is not insolvent.

 

What can an Employment Tribunal do?

If you disagree with your employer about your entitlement to a redundancy payment, you can refer the matter to an employment tribunal. You may lose your right to a payment if you do not write to your employer about this or apply to a tribunal within 6 months of the day your job ends. If you disagree with what we have paid, you can ask a tribunal to consider what the payment should be. If you want to apply to an employment tribunal, you can get the application form from your local Jobcentre or citizens advice bureau. Alternatively, why not visit the employment tribunal website at: http://www.employmenttribunals.gov.uk

 

Frequently Asked Questions

 

How do I know the RPO are dealing with my claim?

When the RPO log your claim form onto their computer system, they will send you form RP5. This shows that they have received, and are dealing with, your claim and you can check that the information is correct. If the RPO add or amend information, they will send you another RP5 to show you the changes. If you do not receive an RP5 within 3 weeks of submitting your claim, please contact the RPO.

Should I claim Jobseeker's Allowance or other benefits while I am unemployed?

Yes. You should always claim any benefits to which you are entitled as soon as possible. If you are claiming notice pay, the RPO will deduct any benefits payable to you, whether you claim them or not. The RPO will also deduct any wages you earn during your notice period. If you have proof that you are not entitled to any benefits, the RPO will not make any deductions.

When will I get my money?

The RPO pay on average 4 out of 5 claims in 6 weeks or less.

How much redundancy payment will I get?

The amount of your redundancy payment is calculated by multiplying your weekly pay (but only up to a limit imposed by law - currently £280 a week) by a number of ' qualifying weeks'. Annex 1 is a ready reckoner you can use to calculate the number of qualifying weeks.

What about my notice pay?

At the end of your notice period the RPO will send you form RP2. You will be entitled to one week's notice pay for each complete year worked, up to a maximum of 12 weeks. You must keep your loss to a minimum by claiming any benefits and taking up any opportunity of paid work. The RPO will deduct from your notice pay any benefit you could have claimed, even if you have not claimed it.

What about my pension?

If your former employer has not paid certain contributions into your occupational pension scheme, the administrator of the scheme may apply to the RPO for these contributions.

Will I pay tax?

On a redundancy payment - no.

On arrears of pay and holiday pay - yes. The RPO will deduct any tax and national insurance at basic rates before paying you.

On compensation for not receiving proper notice - see section 4 above.

What RPO will deal with my claim?

If you worked in Scotland , the RPO is:

Ladywell House

Ladywell Road

Edinburgh

EH12 7UR

Tel: 0131 316 5613

e-mail: rpo@dti.gsi.gov.uk

These notes have been drawn from the Insolvency Service booklet "Redundancy and Insolvency - a guide for employees".

 

Annex 1 - Ready Reckoner

The amount of your payment is the number of weeks shown, multiplied by the weekly limit currently £280, or your actual pay if this is less than the limit.

Using your age and number of years of service, the table shows you how many weeks pay you are entitled to claim.

No-one below the age of 20 can qualify for a redundancy payment.

If you are aged between 64 and 65, the amount due is reduced by one-twelfth for every complete month you work after you were 64.

Click here for the table (pdf file)

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